TouchPoints
You’re getting dinged, pinged, inundated, and overwhelmed, and you never have time to get to the important work. But what if these interactions were the real work?
In TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments, Mette Norgaard and co-author Douglas R. Conant, the CEO of Campbell Soup Company, show that is indeed the case. By learning how to turn everyday interruptions into powerful leadership moments, you can achieve higher employee engagement, improved performance, and greater peace of mind.
In this provocative and practical book, the authors share their secrets for how you can turn everyday interruptions into powerful leadership moments. The results will be higher employee engagement and improved performance, as well as greater peace of mind.
TouchPoints is both simple and profound. How can you lead more effectively in the face of every day hurdles? By leaning into every encounter with new intention and skill. Equip yourself by reading this book.
Anne Mulcahy, former Chairwoman and CEO of Xerox
TouchPoints is a glorious gem of a book about the real work of leaders—the daily, in-the-moment, right-now actions that bring mastery to every interaction. TouchPoints is packed with practical tips on how you can use your head, hands, and heart to more fully engage those you lead. It’s a book you’ll want to savor, use, and reuse.
Jim Kouzes, coauthor of the bestselling The Leadership Challenge; Dean’s Executive Professor of Leadership, Leavey School of Business
The Ugly Duckling Goes to Work
The Ugly Duckling Goes to Work takes Hans Christian Andersen out of the nursery and into the workplace. It shows why these timeless stories (like the one about the vain emperor) are profoundly relevant in the 21st
century workplace.
The Ugly Duckling Goes to Work is indeed a gift to those who seek to improve the quality of life at work.
Stephen Lundin, the Big Tuna, author of the bestseller FISH!, FISH! Sticks, and FISH! For Life.
There is no more powerful tool for learning than stories. In this delightful book, Mette teases out the wisdom of the tales of Hans Christian Andersen to enlighten our lives in and out of the workplace. I recommend it highly!
William Ury, co-author of the bestsellers Getting to Yes, and author of The Third Side