Today, the volume of interactions is greater than ever before, the duration is shorter than ever before, and the impact is exponential! It feels like the information age has morphed into the interruption age. Yet, each "interruption" is an opportunity to create energy and direction around something that matters.
With TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments, Mette Norgaard and co-author Douglas R. Conant, former CEO of Campbell Soup Company, show you how. In this provocative and practical guide, the authors share their secrets for higher employee engagement, improved performance, and greater peace of mind.
Too busy to read? Scan the ﬁrst chapter and the last, and get started today. More ambitious? Study the chapters in between and commit to mastery.